How it works
List real facts
Write one fact per line, like "Material: cotton" or "Ships in 2 days". The FAQs only use what you enter.
Fill the placeholders
Anything in [square brackets] is missing. Replace it with the real answer or delete the question.
Add to the listing
Put the FAQs at the end of the description, and use them as quick replies in customer service chat.
Frequently asked questions
Where do FAQs go on a TikTok Shop listing?
At the end of the product description. Short answers there cut repeat questions in chat.
Will the tool make up product details?
No. It only uses the details you enter and leaves placeholders in square brackets where a fact is missing.
Which questions do buyers ask most?
It depends on the category: size and fit for fashion, ingredients for beauty, compatibility for electronics, plus shipping and returns for everything.