Sales and returns
Money
Estimate. Fee amounts vary by size tier and shipping weight; check your rate card and threshold in Seller Central.
How Amazon returns costs add up
Returns processing fee
(returns − units × threshold) × feeSince June 2024 the fee applies only to returns above your category threshold, measured over the shipment month and the next two months. ASINs under 25 units a month are exempt.
Apparel and shoes
No threshold. The fee applies to every customer return, at apparel rates that start at 157 ₽ for small items.
Refund admin fee and lost stock
min(475 ₽20% × referral fee)When Amazon refunds a sale, it keeps part of the referral fee. Returns that come back damaged are lost stock.
Frequently asked questions
What is the Amazon returns processing fee threshold?
It depends on the category: 2.9% for grocery up to 12.8% for backpacks and luggage, and 4.8% for items without a listed category.
How much is the returns processing fee?
It depends on size tier and shipping weight. Non-apparel small standard starts at 169 ₽; large standard 1–1.25 lb is 352 ₽.
How do I lower my return rate?
Match photos and copy to the real product, add size and fit details, answer common questions in bullets, and fix the top complaint in reviews.
Related free tools
Sources: Goat Consulting: Amazon returns processing fee change · AMZ Advisers: Amazon return fees · Titan Network: Amazon FBA return fee guide · Acadia: Amazon US fee changes in 2026